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Fountain Glass

Shipping & Returns

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Shipping Policy

Shipping costs vary greatly depending on the size and fragility of your piece. In-person pick up is often an option, but otherwise items will be packed and shipped in the most effective and least expensive way possible. 

Return & Refund Policy

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  • Please contact me immediately if you have any concerns; I want you to me absolutely happy with your purchase.​​

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  • If an item is received damaged, please contact me immediately.  Refunds are contingent upon inspection of item(s) once received. Items must be in "new, unaltered and unused condition". 

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  • There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact me within 7 days if you intend to return ANY item.

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  • Items returned AFTER 7 days and WITHOUT contacting me, will NOT be refunded.

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  • Customers are responsible for all shipping costs.

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  • Returns will not be accepted for special or custom orders, as I will be working with you at each step of the process with your approval at each step. â€‹

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